Cancellation policy
Contractual Partners and Contract Effectiveness
1) The contractual partners are only the tenants named and the landlord. The intermediary Jos Lievense acts and is liable within
the framework of the rental agreement exclusively as a representative with the power of representation of the landlord.
2) The landlord is bound by this contract only after receiving the deposit. Rights, duties, and liability of the landlord
3) By signing this contract, the landlord has committed to handing over the rental property to the tenant at the agreed time in a clean and perfect condition.
4) The landlord/representative may inspect the rental property by arrangement or allow it to be viewed by interested new tenants.
5) The landlord may not make any changes to the furniture and equipment of the rented rooms after signing this contract that would lead to a reduction in quality or convenience.
6) The landlord is not liable for theft, damage to the tenant's property, or accidents, except in cases of intent and gross negligence. The landlord's liability is then limited to the insurance benefits of a standard Dutch WA insurance.
Rights and Duties of the Tenant
7) The holiday accommodation should be occupied between 3:00 PM and 5:00 PM on the day of arrival. Tenants who cannot arrive at the rental property on time are obliged to inform the manager in good time so that an arrangement for the handover of keys can be made.
8) The tenant declares that he is fully informed about the location, furnishings, and condition of the rental property.
9) The tenant may not sublet the rental property to third parties or allow others to use it. Without the written consent of the landlord, no more people may stay overnight in the rental property than have been agreed upon in this contract. If the agreed number of persons is exceeded without written consent, this contract is considered terminated.
10) The tenant will use the rental property like a good householder, live in it properly considering the
house rules that are in force for the relevant holiday accommodation and/or the municipal regulations of the recreation area in which the holiday accommodation is located. He commits to immediately compensate for all damages, excluding fire hazard, that have arisen due to his actions to the rental property, the equipment, the household effects, or otherwise. The obligation for immediate compensation also applies to missing parts of the rental property, the equipment, or the inventory. The tenant is liable for intent and any kind of negligence. The tenant(s) named in the contract are jointly and severally liable for their co-occupants.
11) The tenant undertakes to leave the rental property in a tidy condition at the end of the rental period.
12) Pets are not allowed.
13) The tenant will use the rental property exclusively for holiday purposes and may not practice any profession or business in the rented rooms.
14) It is forbidden to use other devices for cooking, heating, or washing purposes in the rental property other than those installed or provided by the landlord.
15) The tenant will, unless expressly agreed otherwise, bring his own bed linen, towels, and kitchen towels. It is not permitted for the tenant to use the beds in the accommodation without bed linen.
Termination by the Landlord
16) The landlord is entitled to consider this contract terminated without delay and without judicial or arbitration proceedings in the following cases:
a. if the full rental amount is not paid at the start of the rental period;
b. if the tenant vacates the rental property prematurely;
c. if the tenant has not taken over the rental property by 7:00 PM on the day the rental relationship begins without prior written, telegraphic, or telephone notification;
d. if the tenant does not comply with the obligations of this contract and/or the house and/or municipal regulations, especially if the maximum number of persons provided in the contract is exceeded without authorization.
The landlord then has the right to compensation according to item 17d. including consumed additional costs, with further damages reserved.
Cancellation
17) If the tenant terminates the rental contract for any reason or, without expressly terminating this contract, does not or only partially asserts his rights arising from this contract, the tenant is obliged to pay compensation to the landlord as follows:
a. 15% of the rental amount (excluding additional costs for the use of gas, water, electricity, etc.) if the cancellation occurs more than 3 months before the start of the rental period;
b. 50% of the rental amount (excluding additional costs for the use of gas, water, electricity, etc.) if the cancellation occurs within 3 months to 1 month before the start of the rental period;
c. 75% of the rental amount (excluding additional costs for the use of gas, water, electricity, etc.) if the cancellation occurs within 1 month to 1 week before the start of the rental period;
d. 100% of the rental amount (excluding additional costs for the use of gas, water, electricity, etc.) if the cancellation occurs less than 1 week before the start of the rental period or if the rental period has already begun.
The brokerage fee is not refunded in the event of cancellation.
Disputes, Jurisdiction
18) In case of disagreements arising from this rental contract and other agreements related to this rental contract between the tenant and the landlord, the most willing party will call upon the local tourist association (VVV), in whose working area the holiday accommodation is located, to mediate an amicable settlement. Legal measures of a securing nature by the landlord that do not allow delay are excluded from this.
19) The local tourist association can only be involved if the landlord of the respective holiday accommodation is a member of the tourist association.
20) If no value is placed on the mediation of the local tourist association or if this mediation is excluded for other reasons, the dispute can be submitted to the competent district court.
21) Dutch law applies to this contract. The court of jurisdiction is Middelburg.